Privacy Policy and Legal Page
1. Collection of Personal Information
Saint-Cloe collects personal information from users who interact with our website in order to provide our services and improve the user experience. The information collected may include, but is not limited to:
• Identifying data (name, surname, address, email, phone number);
• Payment data (credit/debit card number, banking information);
• Browsing behavior information (e.g., browsing history, IP address, preferences).
This information is collected directly through contact forms, orders, website registration, or indirectly through the use of cookies or other tracking technologies.
2. Sharing of Personal Information
Saint-Cloe does not share users’ personal information with third parties unless necessary to provide the requested services or to comply with legal obligations. Personal information may be shared with:
• Third-party service providers (such as payment processors, couriers, web hosting providers, etc.);
• Competent authorities when required by law or to protect the legal rights of [Business Name].
In any case, these parties will be required to process the data in accordance with applicable laws and as per Saint-Cloe’s instructions.
3. Use of Personal Information
The personal information collected is used to:
• Manage and process orders;
• Provide customer support;
• Personalize and enhance the website experience;
• Issue invoices and manage payments;
• Send commercial, promotional communications, and newsletters, with the user’s consent;
• Ensure security and prevent fraud.
Information will be retained only for as long as necessary to achieve the stated purposes, unless legal obligations require a longer retention period.
4. Customer Rights Regarding Their Personal Information
Users have several rights concerning their personal information, in accordance with Regulation (EU) 2016/679 (GDPR). These include:
• Right of access: Request confirmation of the processing of their personal data and access to the information held.
• Right to rectification: Correct any inaccuracies or complete personal data.
• Right to erasure (“right to be forgotten”): Request the deletion of personal information, unless there are legal reasons for retaining it.
• Right to restriction of processing: Limit the processing of data under certain circumstances.
• Right to data portability: Receive their data in a structured, commonly used, and machine-readable format and transfer it to another controller.
• Right to object: Object to the processing of their personal data, particularly regarding the sending of commercial communications.
To exercise these rights, the user can contact [Business Name] using the contact details provided at the end of this policy.
5. Use of Cookies
Our website uses cookies and similar technologies to enhance the user experience and analyze site traffic. Cookies may include:
• Technical cookies: Necessary for the functioning of the site and to provide requested services.
• Analytical cookies: Used to collect information in an aggregated and anonymous form about user behavior on the site.
• Profiling cookies: Used to track user browsing and create profiles to send personalized advertising messages.
The user can manage cookie preferences through browser settings or the cookie banner that appears on the first visit to the site. Disabling cookies may negatively affect some website features.
6. Contact Information
For any requests regarding privacy, users can contact [Business Name] at the following details:
• Email: SaintCloe@icloud.com
• Address: Via di Galceti, Prato, (Po), Italy
7. Changes to the Privacy Policy
Saint-Cloe reserves the right to modify this Privacy Policy at any time. Updates will be published on this page and, where necessary, notified to users via email or notice on the site. It is recommended to regularly check this section for any changes.
This Privacy Policy is updated as of September 20, 2024.